Customer Service
 
Service isn't just about helping you solve problems, it's a whole lot more and the team at Metiri Mensus are not only serious about providing great service but committed to developing a centralised resource environment for our customers. You may already know us as the friendly voice on the other end of the phone line when you call Metiri Mensus for support. This hasn't changed. However what happens behind the scenes is just as important when it comes to providing unparalleled service.
 
As one of Metiri Mensus' valued supported Apollo clients, you will have access to:
  • Technical and functional support via our help desk with same day response, international support and call tracking
  • Regular upgrades to the Apollo software
  • "On the Shelf" newsletter, with features on local and global news, 
  • Apollo Technical Tips
  • Access to all events including our  Apollo User Groups
  • Regular contact via our Customer Services and Account Management Team
Please complete, if you need help with support.
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To contact our Customer Service Team please complete the Support Log form and one of our team members will be in touch shortly. If it is urgent please call +61 2 8820 3600.
 
You can also email any questions to the Apollo Support Team using the email address. CustomerService@metirimensus.com.
 
 
Please select the Apollo LOGIN from the menu  bar to access the valued client area including technical tips, specific software updates and many other documents to assist in your space management productivity.

Download Customer Service  Fact Sheet

 
 
 
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